What products do you sell?
We specialise in Deco Color spray paints, primers, specialist coatings and renovation products, including New Bath Swiss Formula bath renovation enamel.
Is there a minimum order for aerosol products?
Yes. You must purchase at least two eligible aerosol cans in total. You can mix different colours and eligible product ranges—for example, one camouflage spray and one decorative spray.
Can I buy New Bath or a kit individually?
Yes. New Bath Swiss Formula, our alloy wheel renovation kit and our brake caliper paint kit can be purchased individually. These products do not count towards the two-can aerosol minimum.
Why can’t I complete checkout with one aerosol can?
If your order contains only one eligible aerosol can, the minimum-order rule will prevent checkout. Add another eligible aerosol can to continue. Adding New Bath or a kit does not satisfy this requirement.
Where do you deliver?
We offer free standard delivery to mainland England, Scotland and Wales. For Northern Ireland, offshore islands or other locations, contact us before ordering so we can confirm availability and any additional charges.
How long does delivery take?
We aim to process orders within 1–2 business days, Monday to Friday, excluding public holidays. Standard delivery normally takes 2–4 business days after dispatch. These are estimates and may vary depending on availability, location and courier services.
Will my order arrive in one parcel?
New Bath is dispatched from our Glasgow base, while other ranges may be sent directly by our distribution partner. Orders containing different products may arrive in separate parcels.
Can I track my order?
Where tracking is available, we will email the details after dispatch. Please allow up to 24 hours for tracking information to update.
How do I choose the right paint?
Check the individual product description for suitable surfaces, preparation requirements, application instructions and drying times. If you are unsure, contact us before ordering with details of your project.
Where can I find instructions for New Bath?
The New Bath product page includes preparation and application guidance, plus a downloadable manufacturer technical data sheet. Always read the container labels and follow the manufacturer’s application and safety instructions.
What should I do if my order arrives damaged or incorrect?
Contact us as soon as reasonably possible with your order number and details of the issue. Photographs of the product and packaging will help us investigate. Please retain the packaging while we arrange a resolution.
How do I return an item?
Please read our Refund Policy and contact us with your order number before sending anything back. We will confirm the appropriate return instructions.
How can I contact you?
Email info@toollinedistribution.co.uk, call 07309931255 or use the form on our Contact page. For an existing order, please include your order number.
